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Guest Service Associate

Tourism & Hospitality | Front Office Associate

~15,000 p.m | Diploma - Diploma Others - OTHERS | Coimbatore

Mylampatti,Chinniyampalayam

Gender : Female | Age Limit - 20-25 | Openings - 1 | Experience - 0-1 Year | Job Type - Regular
SREE GOKULAM HOTELS INDIA PVT LTD
Posted Jobs Count : 3
Open Until : 25-11-2020
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Description

We are looking for highly organized candidates with excellent people skills for the position of Guest Service Associate. Guest Service Associate are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.

The best Guest Service Associate will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Guest Service Associate Requirements :

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Skills

  • Front Office Associate

Additional Skills


Not Required

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