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Process Associate

IT-ITES | Associate - CRM

15,000 - 25,000 p.m | Under Graduate | Chennai

chetpet

Gender : All | Openings - 10 | Experience - 0-1 Year | Job Type - Regular

Description

Job Opening in Chennai:

COVID-19 considerations:

50% of employees are only working at the office. If you perform well then you will be granted to work from home

Salary : 12,000 to 18000 with attractive incentives

Location: 13th Avenue Harrington Rd, Chetpet - 600031

Qualification :

- English fluency with US accent / any degree ( with arrears are also welcome )

- Experienced people in the US voice process are preferred, fresher's who have excellent English accent can be trained

- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

- He/She must show the willingness to learn new things every time and then.

- Must discuss every matter with its supervisor or team leader to get any issue sorted

- Giving a resolution to the customers or clients should be the whole and sole responsibility.

- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

- Must efficiently set goals and work on so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

Skills :

- Should have good oral and written communication.

- An effective communicator, probably fluid with what he/she is speaking.

- Should be computer literate.

- Should be flexible enough to adapt to any environment or changes happening in the sector.

- Should be patient enough and quite motivated towards learning new things and execute them effectively on day to day basis.

- Should also have a clear view of what the current market trend is.

Contact : Sriram Hari 9080833020

#chennai #ProcessAssociate #jobopportunity #VoiceProcess #nightshift #immediatejoiners #immediatehiring

Skills

  • Communication Analyst
  • Customer Care Executive (Call Centre)
  • Use Basic English for Employability – Variant III

Additional Skills


Communication skill

Apply now

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