Job Detail Page

Back

IT Engineer, Infrastructure Maintanance, Internet Service Engineer, FTTH Engineer

IT-ITES | Infrastructure Engineer

15,000 - 25,000 p.m | Under Graduate - Bachelor of Engineering / Technology , Bachelor of Computer application - INFORMATION TECHNOLOGY , COMPUTER SCIENCE AND ENGINEERING | Krishnagiri

Bargur, Opp to Govt.Engineering collge

Gender : All | Age Limit - 19-27 | Openings - 2 | Experience - 0-1 Year | Job Type - Regular
GigHz IT Solutions
Posted Jobs Count : 12
Open Until : 28-02-2022
Apply Job

Description

IT support Engineer Responsibilities:

  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • responding to technical support calls from end users of computers and software applications
  • setting up and installing new computers, networks and software
  • setting up user accounts and profiles on the network
  • installing updates, known as patches, to software applications
  • installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
  • diagnosing and fixing network problems and hardware or software faults
  • maintaining inventories of hardware and software

Candidate Requirements

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
  • Knowledge of web services, API, and IP-based protocols.
  • Experience with scripting languages such as Perl or Shell.
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.
  • Ability to think critically.

Skills

  • Infrastructure Engineer
  • Network Engineer
  • Network Management Engineer


Apply now

Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

Find the right job on Private Job Portal. You are only few steps away from millions of jobs.

Copyright © 2025 DET - Government Job Portal. All Rights Reserved. Designed & Developed by In22labs