1.Customer Interaction: Engage with customers in a professional and friendly manner, understand their preferences, and recommend suitable vehicles based on their requirements.
2.Product Knowledge: Maintain a thorough understanding of the features, specifications, and pricing of various car models available for sale. Stay updated on new arrivals, promotions, and industry trends.
3.Sales Process: Guide customers through the entire sales process, including test drives, financing options, trade-in evaluations, and vehicle delivery. Effectively communicate pricing, incentives, and warranty information to customers.
4.Relationship Building: Build strong relationships with customers to foster repeat business and referrals. Follow up with customers post-sale to ensure satisfaction and address any concerns.
5.Administrative Tasks: Complete paperwork accurately and efficiently, including sales contracts, financing applications, and vehicle registration documents. Ensure compliance with company policies and regulatory requirements.
6.Team Collaboration: Collaborate with other members of the sales team, as well as finance, service, and administrative staff, to provide comprehensive customer service and support.