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Network Engineer

IT-ITES | IoT - Network Specialist

15,000 - 25,000 p.m | Under Graduate - Bachelor of Engineering / Technology - COMPUTER SCIENCE AND ENGINEERING | Chennai

Padappai

Gender : Male | Age Limit - 18-30 | Openings - 5 | Experience - 1-2 Years | Job Type - Regular

Description

  • Technical Support:

    • Provide first-line support for desktop hardware and software issues.
    • Troubleshoot and resolve user problems related to operating systems, applications, and peripherals.
  • Installation and Configuration:

    • Install, configure, and upgrade desktop operating systems and software.
    • Set up and deploy new desktop hardware, including PCs, laptops, and printers.
  • Maintenance and Upgrades:

    • Perform routine maintenance on desktop systems to ensure optimal performance.
    • Apply patches, updates, and upgrades to operating systems and software applications.
  • User Assistance:

    • Assist end-users with technical queries and guide them through solutions.
    • Document and track issues and resolutions using helpdesk ticketing systems.
  • System Monitoring and Management:

    • Monitor desktop systems for performance issues and security threats.
    • Ensure compliance with organizational policies and best practices for desktop management.
  • Documentation:

    • Maintain accurate records of hardware and software inventories.
    • Create and update documentation for desktop configurations, procedures, and troubleshooting steps.
  • Collaboration:

    • Work closely with other IT team members to resolve complex issues and implement new technologies.
    • Provide feedback and recommendations for improving desktop support processes and tools.

Skills

  • Network Engineer


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