Voice process agents handle customer inquiries, resolve issues, and provide support via phone, email, or chat.
Key Responsibilities:
1. Answer customer calls, emails, or chats in a timely and professional manner.
2. Resolve customer complaints and concerns.
3. Provide product/service information and support.
4. Escalate complex issues to senior agents or management.
5. Maintain accurate records of customer interactions.
6. Meet or exceed customer satisfaction and productivity targets.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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