**Job Title:** Customer Care Executive
**Location:** [KARUR - GOWRIPURAM]
**Job Type:** [Full-time]
**About Us:**
YELLOW DWELLING PVT LTD is committed to providing exceptional service to our customers. We are looking for a dedicated Customer Care Executive to join our team and enhance our customer experience.
**Key Responsibilities:**
- Communicate effectively with end-user customers via phone, email, and chat to provide updates on their orders.
- Assist customers with executing changes to their orders promptly and accurately.
- Address customer inquiries and resolve issues in a timely manner.
- Maintain a thorough understanding of our products and services to provide informed support.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with other departments to ensure seamless order processing and fulfillment.
**Qualifications:**
- Proven experience in customer service or a related field.
- Excellent communication skills in English and Hindi; additional languages are a plus.
- Strong problem-solving skills and the ability to work under pressure.
- Proficient in using customer service software and Microsoft Office Suite.
- Positive attitude and a passion for helping customers.
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
**How to Apply:**
Please send your resume and a cover letter detailing your relevant experience to mohamed.noufal@theyellowdwelling.com
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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