Job Detail Page

Back

Customer Relationship Officer

Banking, Financial Services and Insurance | Microfinance Executive

15,000 - 25,000 p.m | HSC | Mayiladuthurai

manalmedu , Kollumangudi, Mayiladuthurai, Thirunallar , Kollidam, Sirkazhi,

Gender : All | Age Limit - 19-29 | Openings - 20 | Experience - Fresher | Job Type - Regular
Samasta Micro Finance Ltd
Posted Jobs Count : 7
Open Until : 30-11-2024
Apply Job

Description

We are seeking a motivated and results-driven Microfinance Sales and Collection Executive to join our team. The ideal candidate will be responsible for promoting our microfinance products, acquiring new clients, and ensuring timely collection of loan repayments. This role requires strong communication skills, a deep understanding of financial products, and a commitment to customer service.

Key Responsibilities:

  1. Sales:

    • Identify and develop new client relationships to achieve sales targets.
    • Promote microfinance products to potential clients through various channels.
    • Conduct market research to understand client needs and market trends.
    • Prepare and deliver presentations to prospective clients.

  2. Client Management:

    • Build and maintain strong relationships with clients to encourage repeat business.
    • Provide excellent customer service by addressing client inquiries and concerns.

  3. Collection:

    • Monitor and manage the collection of loan repayments to ensure timely payment.
    • Conduct follow-ups with clients on overdue accounts and negotiate repayment plans when necessary.
    • Maintain accurate records of collections and client interactions.

  4. Reporting:

    • Prepare regular reports on sales activities, collections, and client feedback.
    • Analyze sales and collection data to identify trends and areas for improvement.

  5. Compliance:

    • Ensure compliance with company policies, procedures, and regulatory requirements.
    • Educate clients on the terms and conditions of microfinance products.

Qualifications:

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • Proven experience in sales and collections, preferably in the microfinance or financial services sector.
  • Strong understanding of microfinance products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in MS Office Suite and familiarity with CRM software.

Skills:

  • Strong negotiation and persuasion skills.
  • Problem-solving abilities and attention to detail.
  • Time management and organizational skills.

Skills

  • Collections Executive


Apply now

Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

Find the right job on Private Job Portal. You are only few steps away from millions of jobs.

Copyright © 2025 DET - Government Job Portal. All Rights Reserved. Designed & Developed by In22labs