Here is a job description for a Debt Recovery & Collection professional:
We are seeking an experienced and results-driven Debt Recovery & Collection Agent/Officer to join our team. The successful candidate will be responsible for recovering outstanding debts from individuals and businesses, maintaining a high level of customer service, and achieving collection targets.for field vist
1. Contact debtors via phone, email, and mail to negotiate payment arrangements.
2. Investigate and resolve disputes related to debts.
3. Conduct financial analysis to determine debtor's ability to pay.
4. Develop and implement effective collection strategies.
5. Maintain accurate records of collection activities.
6. Achieve monthly collection targets.
7. Collaborate with internal teams (e.g., sales, customer service).
8. Follow company policies, industry regulations, and legal requirements.
9. Identify and report potential risks or issues.