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Benefits Administrator (Semi Voice Process) - Male Candidate

Healthcare | Healthcare Quality Assurance Manager

~15,000 p.m | Under Graduate | Chennai

Ambattur Estate

Gender : Male | Openings - 1 | Experience - 0-1 Year | Job Type - Regular

Description

About the Company

iTech India, a premier digital transformation services organization established in 2003, has achieved significant milestones over 21 years by serving a diverse range of domestic and international clients. With a team of nearly 400 employees operating from multiple locations, our mission is to drive client success by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services, enabling businesses to leverage cutting-edge technologies and optimize their operations. 

About the Role

As a Benefit Verification Specialist, you will play a pivotal role in confirming patients’ insurance eligibility and coverage. You will coordinate closely with patients, healthcare providers, and insurance companies to ensure timely and accurate benefit verification. Your role will be essential in facilitating seamless healthcare service delivery and optimizing reimbursements for both patients and providers.

Experience: 0 to 1 year

Education: Any graduate

Gender: Male candidates preferred

Shift: Night shift, 7:00 PM to 4:30 AM

Job Responsibilities

  • Obtain and review insurance information from patients or healthcare providers, verifying eligibility, coverage, and any limitations within the insurance plan.
  • Connect with insurance providers via phone, email, or online portals to verify benefits for specific services, medications, and procedures, addressing discrepancies and escalating complex cases as needed.
  • Stay informed about changes in insurance policies, regulations, and reimbursement processes; participate in training sessions to enhance your knowledge and efficiency in insurance verification.
  • Collaborate with team members within the Benefits Verification and Onshore BV teams to streamline workflows and improve efficiency.          

Key Requirements and Skills

  • Experience in Enrollment, Benefits Verification, or Revenue Cycle Management (RCM); proficient in MS Office and adept with computer shortcuts.
  • Excellent verbal and written communication skills for effective interactions with various stakeholders
  • Ability to manage multiple tasks, prioritize, and operate efficiently in a fast-paced environment.
  • Familiarity with medical and insurance terminology, as well as healthcare billing practices.
  • Customer service-oriented with a commitment to providing high-quality support to patients and healthcare providers.                                                                                                                                                                  

Benefits

Salary + ESI, PF, Gratuity, Medical Insurance and Variable incentives

 

 

Skills

  • Technical Support Executive-Non Voice
  • Technical Support Executive-Voice


Apply now

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