1. Quotation Preparation and sending it to customer for both sales and service request.
2. Purchase Order Processing. Handling the process of all orders with accuracy and timeliness and
organizing consignment dispatch.
3. Sharing Order Acceptance & Order Confirmation with Clients
4. Inform customer of unforeseen delays or problem.
5. Taking care of the Backlog & RGP cases
6. Maintenance of RGP copies at Branch for tracking (to check for Part A and Part B Filled).
7. Service call opening and closure in ERP.
8. Maintenance of Service Reports and forwarding it for invoice request to H.O.
9. Track on invoice receipt by Customer and follow up on payment as per P.O terms.
10. Chasing & Maintaining Weekly & Monthly Reports & Out-Station visit reports with the Sales / Service
Engineers.
11. Follow up on the overdue payments & C/D1 Forms (Supporting the Credit Controller & Sales Team).
12. Update on enquiry list from the sales engineer on monthly basis
13. Preparing the presentation for Branch for Quarterly Meetings
14. Additionally maintain record of new customers, retro fitment cases, order lost analysis product wise & competitor activities.
15. Store and sort financial and non-financial data in electronic form and present reports.
16. Assist in the preparation and organizing of promotional material or events.
17. Attendance Maintenance and submit it to HR.
18. Maintenance of office for the day-to-day requirements (Like Electricity Bill, Stationery items, telephone
bill etc.,).
19. Ensure adherence to company policies and to report on any deviations.