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Rate Checker - Non Voice Process ( Logistics)

IT-ITES | Technical Support Executive-Non Voice

~15,000 p.m | Under Graduate | Chennai

Ambattur Estate

Gender : Male | Openings - 3 | Experience - 1-2 Years | Job Type - Regular

Description

About the Company

iTech India, a premier digital transformation services organization established in 2003, has achieved significant milestones over 21 years by serving a diverse range of domestic and international clients. With a team of nearly 400 employees operating from multiple locations, our mission is to drive client success by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services, enabling businesses to leverage cutting-edge technologies and optimize their operations. 

About the Role

The Rate Checker Process ensures the accuracy of freight bills through a systematic review. Freight bills are received from carriers, entered into a system, and audited for errors. Key checks include verifying mileage, identifying duplicate payments, assessing accessorial charges, and confirming the use of correct tariffs. Discrepancies are resolved with carriers, and validated charges are coded and reconciled for payment. 

Experience: 1 - 3 Years

Qualification: Any Graduate

Gender: Male candidate

Timing: Night Shift Timing (7.00 PM to 4.00 AM)

Location: Ambattur Industrial Estate

Job Responsibilities

  • Accountable for assigned Client/Carrier shipments closure on Client portal.
  • To perform audit on rates billed by Carrier vs Client contract.
  • Follow-up on issues/queries/clarification respective to shipments on assigned Client/Carrier internally with Team Lead and get it closed on Client portal.

Key Requirements and Skills

  • Excellent in reading/understand English especially US client documents and should be able to self-work based on the document instruction.
  • Medium level of computer proficient (MS Office – Word and Excel).
  • Basic knowledge of mathematics as a discipline—in particular rate calculations.
  • Experience in working any kind of other Client applications previously is preferable.
  • Experience in working Cloud platform is preferable. (Eg: Azure/AWS/Citrix).

Notes

The candidate should possess knowledge of rate audits. Experience in logistics is a plus.

Benefits

Salary + ESI, PF, Gratuity, Medical Insurance

Skills

  • Technical Support Executive-Non Voice

Additional Skills


Non Voice Process, Logistics, Rate Checker, Rate Auditor, BPO, Freight Checker

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