A) Primary Responsibilities
∙All Leads & Call Management
∙Indiamart – Lead Conversation
∙Toll Free Calls - Inbound
∙Flipkart– Account Management
∙E- Commerce
∙Feedback Maintenance – Pupa Gallery
∙CRM Dashboard
B) Secondary Responsibilities
∙Pupa Reward App
∙Product List Creation ( Product Knowledge Sharing Meeting)
∙CRM Meeting Note Follow up
∙CRM App Maintenance
∙New Joiner Induction Program
∙Stall/ Events - Lead Call follow up
∙Flipkart- Stock & Drive Maintenance, every 15 days (Bills & Return Follow up)