Support in conducting feasibility studies for incoming enquiries.
Collect and assist in analyzing customer satisfaction survey reports.
Assist in preparing quotations for customers.
Help in planning customer visits.
Transfer customer RFQ (Request for Quotation) inputs to the Application Team.
Support in allocating C.O (Commercial Offer) numbers.
Send C.O to customers and obtain acknowledgement.
Track and update the status of enquiries.
Assist in receiving and acknowledging Customer Purchase Orders (P.O).
Assist in preparing contract reviews.
Coordinate with the accounts team to send proforma invoices for advance payments.
Follow up on advance payments as per P.O terms.
Assist in generating sales and service reports.
Support in handling customer complaints.
Skills
Business Development Executive
Additional Skills
• Excellent verbal and written communication skills
• Strong analytical and problem solving skills
• Understanding of managing a service to customers at agreed levels of service and quality standards, including the tools, methods and procedures used in the service.
• The ability to build and maintain effective relationships with others especially in a diverse workforce.
• The ability to “think outside the box” and from different perspectives
• Ability to sell a message both to individuals and wider groups and at different levels within the Company
• The capacity to understand a problem and come to a reasoned conclusion
• A strong contributor to improvement of team culture and strive to be part of a high performance team
• Capacity to meet deadlines and organize work among conflicting demands.
