Job Title: Telecaller
Department: Sales/Customer Support
Location: Pattabiram & Tambaram Branch Located @ Chennai District
Reports To: Telecalling Team Manager
Job Summary: We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.
Key Responsibilities:
Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services.
Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Qualifications:
High school diploma or equivalent; a bachelor’s degree is a plus.
Prior experience in telemarketing, sales, or customer service is preferred.
Familiarity with CRM tools and basic computer applications.
Skills:
Excellent communication and persuasion skills.
Strong problem-solving abilities and resilience in handling rejections.
Time management and multitasking capabilities.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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