Job Description
Designation: Control Panel Engineer
Department: Engineering/Technical Services
Location: Coimbatore
Overview: We are seeking a highly skilled and experienced Senior Service Engineer to join our dynamic team. The ideal candidate will have extensive technical expertise, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service. This role requires a proactive individual who can manage and resolve complex technical issues, lead service projects, and mentor junior engineers.
Key Responsibilities:
• Provide advanced technical support and troubleshooting for complex issues related to our products and systems.
• Perform on-site installations, maintenance, and repairs of equipment. Ensure all work complies with company and industry standards.
• Lead service projects from planning through execution, ensuring timely completion within budget.
• Act as a primary point of contact for customers, addressing their technical concerns and ensuring high levels of customer satisfaction.
• Mentor and train junior engineers and technicians, sharing knowledge and best practices.
• Prepare detailed service reports, manuals, and documentation for internal and customer use.
• Participate in the development and implementation of processes to improve service efficiency and customer satisfaction.
• Ensure all activities comply with company policies, safety standards, and regulatory requirements.
Qualifications:
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. A Master's degree is a plus.
• Minimum of 2-3 years of experience in a similar role within the automation or electric panel manufacturing industry.
• Proficiency in diagnosing and repairing electrical and mechanical systems.
• Strong understanding of automation systems, PLCs, and control systems.
• Experience with diagnostic tools and software.
• Relevant certifications such as PMP, Six Sigma, or industry-specific credentials are advantageous.
Willingness to travel to customer sites as needed. Salary: As per the market standards Interested candidates can apply through our website nexusautomations.com or hr@nexusautomations.com