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Back Office Executive

Automotive | Showroom Hostess/Host

~15,000 p.m | Under Graduate | Villupuram

VIRRATIKUPPAM & ARASUR

Gender : Female | Age Limit - 22-32 | Openings - 4 | Experience - 0-1 Year | Job Type - Regular

Posted Jobs Count : 5

Open Until : 31-03-2025

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Key Responsibilities:

System Administration:
- Manage user access and security levels within the DMS system.
- Monitor system performance and troubleshoot technical issues.
- Implement system updates and upgrades, coordinating with vendors.
- Maintain data integrity by performing regular data cleansing and validation checks.
Data Analysis and Reporting:
- Generate comprehensive reports on sales performance, customer demographics, inventory levels, service metrics, and financial health.
- Analyze data to identify trends and opportunities for improvement.
- Create customized reports and dashboards to meet specific departmental needs.
User Training and Support:
- Develop and deliver comprehensive training programs for dealership staff on DMS features and functionalities.
- Provide ongoing support to users by addressing queries, troubleshooting issues, and offering technical assistance.
Process Improvement:
- Identify areas for process optimization within the dealership operations based on DMS data.
- Collaborate with department managers to implement process changes and streamline workflows.
- Monitor the effectiveness of changes and make adjustments as needed.
Vendor Management:
- Maintain relationships with DMS vendors, negotiating contracts and ensuring timely support.
- Evaluate new DMS features and functionalities to identify potential benefits for the dealership.

Required Skills and Qualifications:

Technical Expertise:

Strong understanding of DMS software systems, data management, and reporting capabilities.
Automotive Industry Knowledge:

Familiarity with dealership operations, sales processes, service procedures, and finance functions.
Analytical Skills:

Ability to interpret complex data, identify trends, and draw actionable insights.
Communication Skills:

Excellent written and verbal communication to effectively train users and collaborate with different departments.
Problem-Solving Skills:

Ability to troubleshoot technical issues and resolve system-related problems.

MS OFFICE

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Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

9499966018 .

tnprivatejobs@gmail.com .

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