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Business Analyst

IT-ITES | Analyst

~15,000 p.m | Under Graduate - Bachelor of Commerce - ACCOUNTANCY&AUDITING , ACCT. & INCOME TAX | Kanniyakumari

Nagercoil

Gender : All | Age Limit - 21-40 | Openings - 10 | Experience - Fresher | Job Type - Regular
FinOS Technologies
Posted Jobs Count : 13
Open Until : 31-03-2025
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Description

Job description

  • Business Communication
  • Interpersonal Intelligence
  • Core Competency

The Chief Operating Officer (COO) for a company specializing in core banking software is responsible for overseeing the operational aspects of the business to ensure efficiency, effectiveness, and scalability of software delivery and support. Here are the key roles and responsibilities associated with this position:

Operational Strategy and Planning:

  • Develop and execute operational strategies aligned with the company’s business goals and growth objectives.
  • Collaborate with executive leadership to establish operational priorities, allocate resources, and optimize workflows.

Software Development and Delivery:

  • Oversee software development processes, methodologies, and project management practices to ensure timely delivery of high-quality core banking software solutions.
  • Work closely with engineering teams to streamline development workflows, manage development sprints, and drive continuous improvement in software delivery practices.

Customer Success and Support:

  • Lead customer success and support functions to ensure high levels of customer satisfaction and retention.
  • Establish service level agreements (SLAs), customer support processes, and escalation procedures to address customer inquiries, issues, and enhancement requests promptly.

Quality Assurance and Testing:

  • Implement quality assurance processes and testing frameworks to ensure the reliability, security, and performance of core banking software products.
  • Define and monitor key quality metrics and performance indicators to drive continuous improvement in software quality and reliability.

Infrastructure and IT Operations:

  • Manage infrastructure and IT operations to support core banking software development, deployment, and ongoing maintenance.
  • Oversee cloud infrastructure, server architecture, network security, and data management practices to ensure scalability, availability, and compliance.

Vendor Management and Partnerships:

  • Cultivate strategic relationships with technology vendors, service providers, and industry partners to leverage external expertise and resources.
  • Negotiate contracts, manage vendor relationships, and evaluate third-party solutions to support operational needs and strategic objectives.

Process Improvement and Efficiency:

  • Identify opportunities for process improvement, automation, and efficiency gains across operational functions.
  • Implement lean methodologies, operational best practices, and continuous improvement initiatives to optimize resource utilization and minimize waste.

 

 

 

 

Skills

  • Accounts Executive
  • Accounts Executive (Accounts Payable & Receivable)
  • Accounts Executive (Payroll)
  • Accounts Executive (Recording, Reporting)
  • Accounts Executive (Statutory Compliance)


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