Job Summary:
As a Sales Executive at Toyota, you will be responsible for driving sales and delivering an exceptional customer experience. You will engage with customers, understand their needs, and help them find the right vehicle to meet their requirements.
Key Responsibilities:
Customer Engagement: Greet customers and identify their needs through active listening and questioning.
Sales Process: Guide customers through the sales process, from initial inquiry to final purchase.
Product Knowledge: Maintain a deep understanding of Toyota vehicles, features, and promotions to effectively communicate benefits to customers.
Follow-Up: Conduct follow-ups with customers post-sale to ensure satisfaction and encourage repeat business.
Lead Generation: Utilize various marketing strategies to generate leads and convert prospects into customers.
Collaboration: Work closely with the sales team and other departments to enhance the overall customer experience.
Reporting: Maintain accurate records of sales activities and customer interactions in the CRM system.