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TELECALLER/ TELESALES

IT-ITES | Sales/Pre-Sales Executive

~15,000 p.m | Under Graduate | Thoothukudi

Tuticorin

Gender : Female | Age Limit - 18-25 | Openings - 10 | Experience - 1-2 Years | Job Type - Regular

Description

Job Description

Responsibilities:

  • Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.
  • Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.
  • New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.
  • Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.
  • Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.
  • Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.
  • Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.
  • Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.

Requirements:

  • Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
  • Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.
  • Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.
  • Negotiation Skills: Strong negotiation and conflict resolution skills.
  • Education: Any Degree.

Skills

  • Telecaller


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