Job Responsibilities of Field Service Engineer:
Service Delivery:
1. Report on time to customer premises and office
2. CPU service and monitoring
3. CCTV installation and maintenance
4. Printer installation and service
5. OS installation
Spare Parts Management:
1. Spares handling
Brand-Specific Responsibilities:
1. HP/TVS brand installation calls
2. HP/TVS brand service calls
Alternatively, you could categorize the duties into main areas of responsibility:
Technical Services:
- CPU service and monitoring
- CCTV installation and maintenance
- Printer installation and service
- OS installation
Customer Support:
- Report on time to customer premises and office
- HP/TVS brand installation calls
- HP/TVS brand service calls
Logistics and Administration:
- Spares handling