Job responsibilities and duties:
• Answer a large number of incoming calls and respond to customers
• Manage and resolve customer queries.
• Identify and escalate issues to supervisors
• Provide service-related information to customers
• Document all call information according to standard operating procedures
• Follow up customer calls where necessary
• Build sustainable relationships of trust through open and interactive communication.
• To acknowledge and resolve customer issues
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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