Job Summary:
We are looking for a dynamic Service Marketing Executive to manage customer interactions, coordinate meetups, and generate insightful reports. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to analyze service performance data.
Key Responsibilities:
Customer Interaction & Engagement:
Conduct outbound and inbound calls to customers for service follow-ups, promotions, and feedback collection.
Address customer inquiries and concerns, ensuring a positive service experience.
Build and maintain strong customer relationships.
Customer Meetups & Coordination:
Schedule and organize customer meetings for service discussions and feedback sessions.
Represent the company in customer interactions, ensuring brand consistency.
Collaborate with internal teams to address customer needs and enhance service delivery.
Report Generation & Analysis:
Prepare reports on customer interactions, feedback, and service performance.
Analyze data to identify trends, areas of improvement, and customer satisfaction levels.
Present reports and insights to management for strategic decision-making.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
Find the right job on Private Job Portal. You are only few steps away from millions of jobs.
