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Service Advisor - TOYOTA

Automotive | Service Advisor

15,000 - 25,000 p.m | Diploma - Diploma Others | Virudhunagar

Amathur

Gender : Male | Age Limit - 19-30 | Openings - 5 | Experience - 0-1 Year | Job Type - Regular

Description

Automotive Service Advisor - Essential Duties

  • Advises customers about necessary service for routine maintenance.
  • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
  • Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
  • Prepares a repair order showing time, cost and labor estimates for service.
  • Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
  • Explains the work performed and the repair order charges to the customer.
  • Handles customer complaints.
  • Schedules service appointments.
  • Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.

Skills

  • Service Advisor


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